Frequently asked questions

Nexus One is built for brands, companies, entrepreneurs, and service providers that want to enter or grow in Thailand and need an easier way to understand regulations, manage related work, and connect with support.

No. ReguCore AI is designed for customers to ask questions in plain language, while guided workflows help organize the information needed for the next step.

It can help you explore Thai regulatory questions, research current sources on eligible plans, organize key considerations, preserve conversation context, and connect you with Wellion support when you want help moving forward.

One Point represents one token processed by the selected AI model. Points are settled after a successful response, so usage follows the depth, context, research, files, and models involved in your request.

Nexus One brings together updates linked to configured Thai authority sources, including DBD, FDA, TISI, Customs, and other relevant departments, while preserving source links and timing.

No. Add-on packs are available only after subscribing to Starter, Advanced, or Professional.

Yes. You can submit cosmetic product information and supporting files through the system and follow the project status online as the notification work progresses.

Yes. Confirmed service needs can move into a quotation and PDF, online review or acceptance, then related contract generation and signing.

Yes. Nexus One includes HS code lookup and structured management for import batches, permit status, license-holder arrangements, related records, and documents.

Yes. The Community supports knowledge exchange, while Nexus Connect provides direct and group chat, files, voice messages, contact discovery, and project follow-up.

The marketing website supports English, Simplified Chinese, and Thai, and displays content according to the selected language.